(361) 573-4832

Service Updates

Remote Hearing Aid Assistance

Time and distance no longer need to be a reason to miss an appointment with our hearing care professionals. Our remote support allows you to stay in your home AND stay connected with your Audiologist.

Call our office for more details.

Curbside Hearing Aid Service

How it Works

  1. Call our office to determine to request curbside repair service.
  2. An “appointment” time will be given for you repair assessment.
  3. When you arrive at our office, pull into the covered circle breezeway and our staff will come to your car to pick up your aid.
  4. Park in the parking lot while we assess your aid.
  5. After assessing your aid, we will call you to advise whether it can be repaired in house or needs to be sent to the factory.
  6. Should there be charge, payment can be made by credit card over the phone.

Why Victoria Hearing Center?

 

Clinic History

Victoria Hearing Center was established in 1979 by the physicians of Victoria ENT & Allergy Associates in order to provide hearing aid services to the community. Our staff consists of 1 audiologists with doctorate degrees in audiology, 1 licensed hearing aid dispenser and a qualified support staff. We are committed to providing you with the best possible hearing solution, thus allowing you to enjoy the benefits of optimal hearing.

1 Doctor of Audiology (Au.D.)
1 Licensed Hearing Aid Dispenser
1 Licensed Audiology Assistant
3 Board Certified ENT Physicians
1 Registered Nurse (RN)
4 Licensed Vocational Nurses (LVN)
2 Medical Assistants

Newborn hearing screening
Evaluations for failed school screening
Diagnostic hearing tests
Industrial Screenings
Recall notice 60 days prior to expiration of hearing aid warranty
30 day trial period for new hearing aid purchases
Visual inspection of ears for wax buildup, referral to ENT physician for wax removal if necessary
Custom fit swim, musician, and hunters’ ear protection devices
Offer Bluetooth and wireless technology for TV, phone, etc…
Dri-Aid Kits
Dry & Store Products

Ask our staff about our Patient Loyalty Program
Ask our staff about our Patient Referral Bonus Program

ReSound
Phonak
Oticon
Widex

Up to 3 years – Repair, Loss and Damage*

*ask your audiologist for details

YES – FREE loaner aids are programmed and fitted for you if your aids need factory repair or replacement

The price of your hearing aids covers all follow-up visits for clean & check, programming adjustments and in-house basic repairs of aids for the life time of the hearing aid(s).**

Insurance is contacted and verification of available benefits is done. If benefits apply, patients are informed prior to fit and dispense. Claims are submitted. Staff is available to answer any questions that may arise.

Mastercard, Visa, Discover, Care Credit and Phonak Freedom Leasing Program.

6 month supply of batteries FREE with up front purchase of hearing aids technology that requires batteries.

NO FEES for programming, dispensing, return office visits or clean and check for the lifetime of hearing aid(s).

For aids purchased from another provider – annual adoption contract or single visit options available to include repairs, cleaning, checking and programming. Programming option is dictated by the brand of aid needing service.
Repair service is available for most brands of hearing aids that are out of warranty. We will work with the manufacturer on your behalf for repairs.
Ear Molds are subject to additional service fees
*ask your Audiologist for details

**”life of your aids” is generally 4-6 years before changes in technology & materials make repairs ineffective.